DANA CAIN
Writer • Developmental Editor
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Resume & Samples
Houston, Texas
Houston, Texas
Houston, Texas
Skills
Talent for transforming complex concepts into reader-friendly documentation.
Technical Writing
User manuals (software), how-to instructions, fix-it instructions, website content, help files, guidelines, and product reviews.
Creative Writing
Website content, blog posts, recipes, product reviews, and entertainment reviews.
Business Writing
Social media posts, employee manuals, business proposals, press releases, guidelines, instructions, telephone scripts, and business letters.
Editing & Proofreading
Developmental editing, line editing, and proofreading. Website updates.
Technical, creative, business, marketing, and academic material.
+ Video editing using iMovie, Canva, and Windows Video Editor.
Document Formatting
Instructions, articles, proposals, forms, ads, tables, scripts, and more.
Microsoft Word and Excel; Google Docs and Sheets; Adobe Photoshop.
SEO
(Search Engine Optimization)
Write/edit content to ensure website will rank higher on Google's search engine results page (SERP).
Create content to reach the target audience.
Experience
2020-present
DEVELOPMENTAL EDITOR
DOTDASH MEREDITH / LIFEWIRE.COM
Evaluate a team of editors' work and offer constructive feedback regarding article content and structure. Review for grammar, spelling, punctuation, article flow, accuracy, plagiarism, adherence to project instructions, and SEO best practices.
2017-2020
OWNER | WRITER | EDITOR
WEBSITE DESIGNER
SMARTPAGE SOLUTIONS
Freelance company designed to help businesses grow through expertly written content and inviting websites.
Wrote, edited, and formatted technical documentation, company documents, press releases, website content, social media posts, descriptive text, marketing material, proposals, blog posts, magazine articles, telephone scripts, MS Excel timesheets, and resumés.
2012-2017
TECHNICAL WRITER
FISERV, INC.
Created and edited client-facing documentation, including software manuals, app instructions, and help files.
Spearheaded the online creation and indexing of 2,000+ pages of regulatory reports used by clients and internal support personnel. Edited and updated report descriptions and validated the functional purpose of every field on each report.
2006-2012
PROPOSAL WRITER
BRIDGEWAY SOFTWARE
Supported the Sales team by tracking sales in MS Excel, drafting and processing sales contracts, and coordinating the Request for Proposal (RFP) process from start to finish.